Privacy Policy

BorderlessCV ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, and what rights you have in relation to it.

By using BorderlessCV, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our website.

1. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide when you:

• Submit a contact form (name, email address, message content)
• Subscribe to our newsletter or updates (email address)
• Communicate with us via email (any information you choose to share)

Information Collected Automatically

When you visit BorderlessCV, we automatically collect certain technical information through server logs and analytics tools, including:

• Device information — browser type and version, operating system, screen resolution
• Connection information — IP address, internet service provider, approximate geographic location
• Usage data — pages visited, time spent on pages, referring URLs, navigation paths
• Cookie data — session identifiers and preferences (see Section 4 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service — ensuring the website functions correctly and content is delivered in your preferred language and region
• To respond to enquiries — answering your questions and providing customer support
• To send communications — informational updates, if you have opted in to receive them
• To analyse and improve — understanding usage patterns to improve our content, user experience, and website performance
• To comply with legal obligations — meeting our regulatory and legal requirements

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data on the following legal bases:

• Consent — where you have given explicit consent (e.g., subscribing to our newsletter)
• Legitimate interests — to operate, improve, and secure our website, where these interests are not overridden by your data protection rights
• Legal obligation — where processing is necessary to comply with applicable law

4. Cookies

BorderlessCV uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:

• Essential cookies — required for the website to function (session management, security tokens). These cannot be disabled.
• Analytics cookies — help us understand how visitors interact with our website (page views, traffic sources, navigation patterns). These are anonymised where possible.
• Preference cookies — remember your language and region preferences for a smoother experience on return visits.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our website, subject to strict confidentiality obligations. These may include:

• Website hosting and infrastructure providers
• Analytics services (e.g., privacy-respecting analytics platforms)
• Email delivery services (for newsletters and contact form responses)

We may also disclose personal information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. International Data Transfers

BorderlessCV serves users worldwide. Your information may be transferred to and processed in countries other than the one in which you reside. Where we transfer personal data outside the EEA/UK, we ensure appropriate safeguards are in place in accordance with applicable data protection law, including standard contractual clauses or equivalent mechanisms.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data ("right to be forgotten")
• Right to data portability — request your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or direct marketing
• Right to restrict processing — request limitation of processing in certain circumstances
• Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Children's Privacy

BorderlessCV is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Contact form: /contact